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Featured Insight Ambassador: Miriam Cash

One of the best things about the Insight Ambassador program is learning about the many unique reasons why our substitutes have decided to work in their local school districts and dedicate their time to furthering children’s education. Everyone has their own story, and we are very privileged to be able to have some insight into the everyday lives and long-term goals of our employees.

This time around, we’re excited to have Miriam Elizabeth Santowasso Cash as our Featured Insight Ambassador. Miriam was born in California, raised in North Carolina, and grew up in New Jersey before making a home in West Chester, Pennsylvania. She has been a paraprofessional with Insight for two and a half years now, and she loves working with elementary age children in grades K-5.

Why do you substitute?

Two of my three sons have diagnoses, one with a spectrum diagnosis; and I just want to give back for all the loving care and attention he received in our school district.

What is your favorite substituting story?

I remember how my heart swelled when I took a long-term, one-on-one position with a 6th grader who was very vocal about not wanting me to be his aide, and four weeks later [he] was hugging me and saying, “Mrs. Cash, please don’t go!”

What do you like to do when you’re not substituting?

I love the beach, dancing, museums, visiting big cities; Broadway shows, gardening, hiking in Vermont, jewelry making…oh and shopping!

Why did you become an Insight Ambassador?

I really see the need for help in the schools. I can’t possibly take all the open slots, and I feel so badly that these kids are going without the help and attention they so need.

What’s the best thing about working with Insight?

I love meeting the kids and making a difference in their day. I understand them, and I have a soft spot in my heart for that. My boys are grown, and it brings me back to where they were years ago and know that they had people doing what I am doing now that helped them get to where they are; a place where they are succeeding at great things!

What is a fun fact about yourself?

I remember one job, I walked into a classroom in an elementary school on the other side of our district, and the teacher was all three of my sons’ 6th grade math teacher in our middle school! What a fun day we had!

Do you have any tips for new substitutes?

It’s scary at first, [the] fear of the unknown when you greet a new face each day in a new place, but I love the reward of knowing I can be of some help, no matter how small!

If you would like to know more about the Insight Ambassador program or learn how you can become one, please email